Return & Exchange Policy

We will gladly accept unworn and undamaged items for exchange or store credit within fourteen (14) days of receipt of your item(s). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item, etc.).

To make an exchange or obtain a store credit, simply e-mail us at media@iradjmoini.com with your order number and details about the product you would like to exchange. We will respond quickly with instructions for how to return items from your order.

We will authorize your exchange or credit, and give you shipping instructions. We will also address any shipping fees, if applicable. If store credit is requested, it will be issued once we receive the items.You should expect to receive your credit within two (2) weeks of giving your package to the return shipper, however, in many cases you will receive a store credit more quickly. This time period includes the transit time for us to receive your return from the shipper and the time it takes us to process your return once we receive it.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.